Please note that the MindWave is a white-colored headset. If you have a black MindWave Mobile headset, please click here to go to that product's support page instead.
MindWave Support
On this page you will find downloads, manuals, and guides for your MindWave product.
Installer For Windows
Please note that the MindWave is a white-colored headset. If you have a black MindWave Mobile headset, please click here to go to that product's support page instead.
Please ensure that all antivirus and firewall programs are disabled during installation. To install all drivers, applications, and documentation for your MindWave, please download and install this bundle: MindWave Bundle for Windows (v1.1.24).
(Note: In a few rare cases, after installation, some users have reported the applications sometimes having trouble connecting to their MindWave headset. Please see this article for the easy solution: http://support.neurosky.com/kb/mindwave/thinkgear-connector-is-disconnecting-often)
Installer For Mac
Please note that the MindWave is a white-colored headset. If you have a black MindWave Mobile headset, please click here to go to that product's support page instead.
Please ensure that you are running OS X 10.5.8 or later with an Intel processor, and that you have Administrator Privileges for your Mac (Don't worry, most Mac users have Administrator Privileges by default. If you do not, please contact your System Administrator before continuing). Please also ensure that all antivirus and firewall programs are disabled during installation.
- Download and install the MindWave's prerequisites package: MindWave Prerequisite Package
- After the prerequisites are installed, you may download and install the MindWave's drivers, applications, and documentation bundle: MindWave Mac Bundle. If you have an old version of the MindWave software installed, it may be necessary to restart your computer after installation.
(Note: After inserting the MindWave's Wireless USB Adapter into your computer, you may see a notification that a new Network Device has been identified. Please simply click “Cancel” to ignore this message, and disregard any other notifications about new Network Devices.)
Instruction Manuals
Questions?
If you have any questions, please visit our support page. There, you may browse answers to many common questions, or contact us directly with your question.