//Please note that the [[http://store.neurosky.com/products/mindwave-1|MindWave]] is a **white**-colored headset.  If you have a black [[http://store.neurosky.com/products/mindwave-mobile|MindWave Mobile]] headset, please [[http://mindwavemobile.neurosky.com|click here to go to that product's support page]] instead.//

{{ http://cdn.shopify.com/s/files/1/0031/6882/products/MindWave_large_compact.png|MindWave Headset}}

====== MindWave Support ======
On this page you will find downloads, manuals, and guides for your [[http://store.neurosky.com/products/mindwave-1|MindWave]] product.

  * [[#Installer For Windows|MindWave Installer For Windows]]
  * [[#Installer For Mac|MindWave Installer For Mac]]
  * [[#Instruction Manuals]]
  * [[#Questions?]]


===== Installer For Windows =====
//Please note that the [[http://store.neurosky.com/products/mindwave-1|MindWave]] is a **white**-colored headset.  If you have a black [[http://store.neurosky.com/products/mindwave-mobile|MindWave Mobile]] headset, please [[http://mindwavemobile.neurosky.com|click here to go to that product's support page]] instead.//


Please ensure that all antivirus and firewall programs are disabled during installation. To install all drivers, applications, and documentation for your [[http://store.neurosky.com/products/mindwave-1|MindWave]], please download and install this bundle: 
[[http://download.neurosky.com/updates/mindwave/education/1.1.28.0/MindWave.zip|MindWave Bundle for Windows (v1.1.28)]]. 

//(Note: In a few rare cases, after installation, some users have reported the applications sometimes having trouble connecting to their [[http://store.neurosky.com/products/mindwave-1|MindWave]] headset.  Please see this article for the easy solution: http://support.neurosky.com/kb/mindwave/thinkgear-connector-is-disconnecting-often)//

===== Installer For Mac =====
//Please note that the [[http://store.neurosky.com/products/mindwave-1|MindWave]] is a **white**-colored headset.  If you have a black [[http://store.neurosky.com/products/mindwave-mobile|MindWave Mobile]] headset, please [[http://mindwavemobile.neurosky.com|click here to go to that product's support page]] instead.//


Please ensure that you are running **OS X 10.7.5 or later** with an Intel processor, and that you have **Administrator Privileges** for your Mac (Don't worry, most Mac users have Administrator Privileges by default. If you do not, please contact your System Administrator before continuing). Please also ensure that all antivirus and firewall programs are disabled during installation.

To install all drivers, applications, and documentation for your [[http://store.neurosky.com/products/mindwave-1|MindWave]], you may download and install the [[http://download.neurosky.com/support_page_files/MindWave/images/2.4/MindWave%20Application%20Disc.dmg|MindWave Mac Bundle]]. If you have an old version of the [[http://store.neurosky.com/products/mindwave-1|MindWave]] software installed, it may be necessary to restart your computer after installation.

//(Note: After inserting the [[http://store.neurosky.com/products/mindwave-1|MindWave]]'s Wireless USB Adapter into your computer, you may see a notification that a new Network Device has been identified. Please simply click "Cancel" to ignore this message, and disregard any other notifications about new Network Devices.If you have any further issues for [[http://store.neurosky.com/products/mindwave-1|MindWave]], please [[http://support.neurosky.com/kb/mindwave|click here to go to that product's support page]].)//
===== Instruction Manuals =====
English:
{{:mindwave_user_guide.pdf|English PDF}}

Simplified Chinese:
{{:mindwave_user_guide_sc.pdf|Simp Chinese PDF}}

Traditional Chinese:
{{:mindwave_user_guide_tc.pdf|Trad Chinese PDF}}

===== Questions? =====
If you have any questions, please visit our [[http://support.neurosky.com/kb|support page]].  There, you may browse answers to many common questions, or contact us directly with your question.